Business Development Manager [SME Banking]

[Job ID: 1483219]

Job Summary:  
The Small Business Clients segment in Business Banking (“BB”) aims to support companies with turnover of up to US$15m in Singapore by providing a comprehensive suite of financing solutions. As a Business Development Manager, you will actively acquire New-to-Bank (NTB) clients, cross-sell the full BB product suite to exceed quarterly sales targets, support team members where required, and deliver exceptional service that consistently earns positive client feedback.
 
Responsibilities

  • Acquire new-to-bank business clients and achieve quarterly sales and revenue targets.
  • Cross-sell a full suite of business banking products to deepen client engagement.
  • Ensure strict compliance with internal policies, regulatory guidelines, and credit underwriting standards.
  • Conduct timely follow-ups and respond to customer enquiries within two business days.
  • Identify client needs and collaborate with product teams to deliver corporate and personal banking solutions.
  • Maintain high service standards to ensure positive client experience.
  • Mentor junior team members (for senior-level candidates).

Requirements

  • At least 3 years of experience in business banking, SME banking, or commercial banking.
  • Tertiary education qualification.
  • Familiarity with customer due diligence processes, including FATCA.
  • Understanding of working capital financing products and mortgage financing principles, including TDSR framework.
  • Knowledge of competitive market landscape and ability to position products effectively.
  • Strong financial and credit analysis skills are an added advantage.
  • Proficiency in Mandarin language for liaising with Mandarin-speaking clients and stakeholders.
  • Strong negotiation, communication, and relationship-building skills.
  • Ability to identify client needs and provide appropriate banking solutions.

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