Assistant Relationship Manager [Japanese Speaking]
Job ID:1019113
Responsibilities:
- Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.
- Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
- Respond to all client enquiries and instructions and provide resolution to most issues and requests.
- Monitor transactions and activities in client accounts
- Support RMs in the provision of financial advisory services to clients
- Maintain client data and reports, such as contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
- Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
- Coordinate with Product Groups, Operations and other functional areas as necessary
- Ensure adherence to internal and external regulations and policies at all times
Requirements:
- Minimum 3-5 years of relevant experience in client servicing, operations or sales support within financial institutions
- Strong understanding of financial products and services
- Excellent interpersonal, communication and client interfacing skills
- Proficiency in Japanese (JLPT N1) is required to effectively liaise with Japanese-speaking clients and stakeholders.
- Preferably CACS certified
We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
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